We accept Paypal
Toll free: 800-560-7336  •  Phone: 320-363-0000  •  Hours: 8:00 AM 5:00 PM CST

PAM's Auto ISO 9001 Certificate

SAINT CLOUD, Minn. (Sept. 6, 2018) – PAM’s Auto today announced the successful completion of its International Organization for Standardization (ISO) 9001:2015 audit for its location in Saint Cloud, MN covering automotive parts distribution and automotive dismantling operations. The audit’s objective is to set international requirements for quality management systems.

PAM’s Auto is the first automotive recycler in the nation to develop a quality management system that has been assessed and approved to ISO 9001:2015 standards.

The audit was performed by Smithers Quality Assessments, and PAM’s Auto passed the most recent version of the audit with zero non-conformances, the best result possible. The internationally recognized ISO 9001 standard is applicable to any manufacturing or service industry.

“This certification confirms that our quality management system consistently provides exceptional products and services to meet our customers’ expectations,” said Patrick Huesers, CFO of PAM’s Auto, “Our team is incredibly proud to be recognized for our superior customer service and continuous improvements to our processes, while maintaining focus on our extraordinary safety record.”

According to ISO, achieving 9001:2015 certification means that an organization has demonstrated the following:

• Customer focus
• Leadership
• Innovation of people
• Systematic approach to management
• Continual improvement
• Factual approach to decision-making
• Mutually beneficial supplier relations

The newest version of the ISO 9001 certification contains key updates including an emphasis on risk-based thinking to enhance the application of the process approach, improved applicability for services and increased leadership requirements.

Download our ISO9001 Press release

PAM's Auto is fueled by our commitment to excellence & customer satisfaction. We are aspired to listen
to our customers and employees, and exceed their expectations by implementing innovative ideas
and affordable options. We aim to accelerate a one-time purchase into a lifetime customer. © 2018. All Rights Reserved.