Job Description

Join a National Leader in Automotive Recycling as Our Next Quality Assurance Assistant Manager

Are you a driven leader with a passion for safety, operational excellence, and team development? PAM’s Auto is looking for a Quality Assurance Assistant Manager to lead a high-performing team in a dynamic, fast-paced environment. This is an opportunity to make a meaningful impact in an ISO 9001:2015 certified organization—the first automotive recycler in the country to achieve this prestigious quality certification.

In this leadership role, you’ll be responsible for overseeing quality assurance operations across recycled, aftermarket, new surplus, and remanufactured auto parts, ensuring our customers receive the highest quality products and service. You’ll drive safety culture, coach and develop staff, and foster collaboration across departments—all while helping to maintain and improve our industry-leading standards.

We’re seeking a strong communicator and organized multitasker with experience in both automotive operations and people management. This is your chance to lead by example, grow a team, and contribute to an industry that’s driving the future of sustainable automotive solutions.

Full-time | Monday–Friday schedule – No weekends!

Why Join PAM's Auto?

• Industry pioneer in quality standards and sustainability
• Supportive leadership culture that values initiative and accountability
• Comprehensive benefits package including health, dental, vision, 401(k) match, disability, and more
• Vacation, paid holidays, and Dave Ramsey Financial Wellness Solution

Quality Assurance Assistant Manager Position Requirements:

• Attention to Safety
• 5 years of management experience
• 5 years of automotive experience
• Self-motivated with the ability to motivate others
• Excellent time management and organizational skills
• Strong understanding of technology
• Ability to type 35 WPM
• Current, valid MN driver's license

Quality Assurance Assistant Manager Benefits Package:

• Health Care Package
• Dental Package
• Vision Insurance
• $20,000 Life Insurance Policy with the option to purchase additional
• Long Term Disability at no cost
• Retirement Plan: 401K dollar for dollar match up to 4% of gross
• Immediate Paid Holidays
• Vacation Package
• One on one Financial Wellness Program
• Dave Ramsey SmartDollar Financial Wellness Solution

Quality Assurance Assistant Manger Job Duties:

• Follow and enforce all safety guidelines. Ensure the safety of all staff, working to always improve our safety culture.
• Ensure all customers receive a positive customer experience.
• Ensure department is meeting required daily cutoff times for customer satisfaction.
• Train, support, motivate, and coach quality assurance staff to ensure success and retention in their role.
• Ensure all quality assurance staff are following proper procedures, training, and meeting performance requirements.
• Perform and document employee verbal warnings, written warnings, and reviews.
• Participate in the hiring and termination process.
• Facilitate weekly Quality Assurance Department meetings.
• Communicate with managers and staff from other departments to ensure the quality and accuracy of all parts.
• Oversee creation of all SpeeDee, UPS, and Bill of Ladings. Ensure company cost requirements are met.
• Oversee all facets of our local delivery system.
• Oversee all facets of the returns process.
• Ensure organization, cycling of parts, and cleanliness of all warehousing and outside storage.
• Operate Forklift Safely. Properly train and test staff on forklift operation.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Job Type: Full-time.