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PAM's Auto collision part warranty


Limited Lifetime Warranty

What is covered:

  Body replacement panels (new, recycled, and remanufactured) are protected by our industry leading Limited Lifetime Warranty on replacement plastic bumper covers, steel replacement bumpers, headlamps, fog lights, tail lamps, bumper reinforcements, absorbers, radiator supports, bumper brackets, fenders, hoods, grilles and other automotive and truck replacement parts purchased from PAM’s Auto, Inc. (“PAM’s Auto”) (individually a “Part” and collectively the “Parts”). This Limited Lifetime Warranty includes repair or replacement required due to perforation (metal rust through) due to corrosion in normal use only.

  PAM’s Auto warrants these Parts to be free of mechanical or structural failure caused by defects in material or workmanship for as long as the original purchaser owns the vehicle on which the Part is installed. This Limited Lifetime Warranty is non-transferable.

  In the event of a mechanical or structural failure caused by a defect in material or workmanship, PAM’s Auto will repair, replace, or refund the purchase price of the Part. PAM’s Auto may elect to repair, replace, or refund the purchase price in its sole discretion; provided that the cost of such repair, replacement or refund shall not exceed the original purchase price of the Part.

What is NOT covered:

  This warranty does not include any costs involved in installation (without written pre-approval from PAM’s Auto) nor does it cover any failure, defect, or perforation resulting from misuse, accident, damage, abuse, neglect, or improper installation, repair, or maintenance. This warranty does not apply to any Parts installed on commercial vehicles.

  PAM’s Auto SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR FAILURE OF THEIR PARTS. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which may vary from state to state.

Additional Terms and Limitations:

  To make a claim, you must provide satisfactory proof of purchase from PAM’s Auto and show sufficient documentation that the Part was properly prepped, painted (when necessary), and installed per OEM requirements.

  PAM’s Auto will make the final determination as to the cause of the Part failure, no other party’s opinion shall override PAM’s Auto’s decision, and this decision will determine the validity of your Limited Lifetime Warranty claim.

  Reimbursement of any installation labor under a claim hereunder, must be pre-approved by PAM’s Auto.

  Parts used to repair or replace a Part may be new or rebuilt or non-original manufacturer’s parts, at our sole option.

  Parts and services covered during an original manufacturer’s warranty period are the responsibility of the original manufacturer and are not covered under this Limited Lifetime Warranty.

  This Limited Lifetime Warranty does not cover labor or services for nonessential component parts, including without limitation, knobs, handles, or cosmetic parts.

  For any single claim, our limit of liability under this Limited Lifetime Warranty is the lesser of the cost of (a) authorized repairs, (b) replacement with a product with similar features, (c) reimbursement for authorized repairs or replacement or (d) the price of a comparable product. The maximum liability under this Limited Lifetime Warranty is the fair market value of the Part, as determined by PAM’s Auto, not to exceed the initial purchase price of the Part, including taxes.





PAM's Auto is fueled by our commitment to excellence & customer satisfaction. We are aspired to listen
to our customers and employees, and exceed their expectations by implementing innovative ideas
and affordable options. We aim to accelerate a one-time purchase into a lifetime customer.

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